If you’re like most people, you’re working so hard that you don’t ever stop and think about your agency’s brand. Why should you? If the agency is doing well, then it should speak for itself, right? Not necessarily. Every company has a brand and it’s impor
By: Volume 104, No. 11
Agencies of all sizes benefit from a formalized management structure.
Gift cards have become an increasingly popular form of giving for holidays, birthdays and other occasions. Each year, billions of dollars are spent on gift cards, many of which are never redeemed.
As I write this month’s article, Jan and I are well into the convention circuit and enjoying visiting all of you on your home turf. We have just left the Nebraska State Convention where fellow agents celebrated in grand style their 100th anniversary. Cong
Over the past few months, supporters of an optional federal charter (OFC) have been making a strong push to gain support for legislation that would create an Office of National Insurance to provide for an OFC…
When General Electric CEO Jack Welch announced his retirement in 2001, the big question was, “Who will take his place?” Interestingly enough, he said at that time, “All I know for certain is that my replacement will not be like me.”
It seemed like yesterday when I was in my teens, observing my father, an insurance agent, as he rose from the dinner table every five minutes to answer a client phone call. Each call was the same: he patiently explained policies, reassured clients and hel
The storm threatened all day, as dark clouds hung around like black Cadillacs outside a funeral. Finally, in late afternoon, just as happy hours began all over the city, the sky roared open and an avalanche of water poured down…
By: Volume 104, No. 10