William Jones

Independent agents are becoming more and more captive to technology every day. They don’t realize they have lost touch with their insured…

By: Volume 105, No. 3

Dan Hurley is an experienced massager of his agency’s business mix. In the face of Massachusetts’ deep recession in the late ’80s, the owner of Dan Hurley Insurance in Danvers, Mass., successfully shifted his market mix from 100% commercial lines to major

The shooting of innocent civilians at a shopping mall brought two quick questions to the VU “Ask an Expert” service. The entire mall was closed for two to three days during peak holiday season and one or more stores were closed for two weeks, not reopenin

Walking down a crowded street on an overcast Saturday afternoon, I spotted my old friend Hal standing in front of a travel agency. Promotional posters filled the window before him, advertising cruises to tropical islands where white sand beaches stretched

Each of us has poignant memories of things our children have done that have amazed us. Jan and I are no exception. Reliving those memories suggest there were things that happened early in our son’s life cementing strong feelings toward his political scien

It seems like we have been talking about agent licensing reform since the discovery of fire. There has been lots of talk over the years, and not much action…

You’re established, have a well-defined market niche and have what appears like a smooth running operation, yet there seems to be something missing—that sense that you could be doing, having and giving more…

Last month, President Bush signed an economic stimulus package that will put money in the hands of many Americans and provide tax incentives for many businesses. Unfortunately, the news from the administration isn’t all good. The Labor Department recently

By: Volume 105, No. 2