William Jones

Certainty in Uncertain Times

Since my last column a number of important issues have surfaced that affect each of us as agents and brokers. With all the news from Wall Street, Washington and the collapse of several financial institutions, we again find ourselves answering many questio

Building a Better Brand Through Consistency

Let’s face it—every organization wants a great brand. One that exemplifies your corporation’s best qualities and one that makes every customer want to purchase your products and services.

Loading and Unloading…CGL or BAP?

The BAP covers loading and unloading of a vehicle if done by hand, hand truck or a mechanical device attached to the auto…

Don’t Blame State Regulation for the AIG Mess

State insurance regulators are not to blame for the financial troubles of the American International Group (AIG). As the stability of the insurance market clearly demonstrates, they are doing their job of actively monitoring U.S. insurance entities for po

The Case of the Hunted Hunter

I often go hiking in a forgotten forest outside of town to escape my TiVo that insists on showing nothing but reality show marathons—no matter how many times I program it to record PBS…

Pay It Forward

In August many of us spent time in front of our televisions watching the various events of the XXIX Olympiad held in Beijing, China. It is incredible to see the athletes compete in 35 different sports—and for many to be rewarded with a medal. It was more

Fueling the Future

Agency owners across the country face a demographic tidal wave. Baby boomers, a major segment of the country’s population, are quickly approaching their retirement years and predictions are that the U.S. insurance industry, which employs more than 2.3 mil

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