William Jones

By: Volume 109, No. 1

Three out of four consumers do research online before buying insurance. That’s up from 61% just a few years ago. Are your consumers finding you online?

It’s well known today that an average agency’s book will completely turn over once every seven to 10 years and that top performing agencies generate 15% to 20% of their revenue from new business. So how are agencies responding by supporting producers to s

As the second session of the 112th Congress opens this month, the Big “I” Capitol Hill team continues to advocate for independent insurance agents and brokers on a number of critical issues. This year’s continuing battles include health care, insurance re

Abusing the BAP Pollution Exclusion; PAP Named Nonowner Coverage; Does a Trucker Need CGL Coverage?

Welcome to 2012! I almost entered the New Year on a bad note, but luckily I was able to right a wrong last month…

Which are you more likely to believe: a company representative telling you how great their product or service is, or a recommendation from another person about how it worked for them? If you’re like most people, the words from a fellow consumer pull more

An ex-employee of a convenience store steals cash from his former employer, and the store’s insurance company refuses coverage on the basis of “voluntary parting.” Can Ace help the owner of his favorite late-night stop?

By: Volume 108, No. 12

Ace nails the question of whether or not to insure a clay tennis court installed on personal property.