William Jones

The Quality of Your Website Matters to Auto Customers

Personal auto shoppers have high standards when it comes to website capabilities. Ensure your website isn’t inhibiting potential sales—or pushing current clients to other agencies to service their needs.

AXIS Healthcare Program Targets Pandemic Threat to Hospital Revenues

Public panic can put a hospital’s balance sheet on the critical list when patients stop coming. In response, AXIS Healthcare now offers what it calls the industry’s first business interruption and extra expense coverage for the risk of financial loss to a

From the Front Lines: Restaurants

Rene Hernandez asked a lot of questions when he started out in insurance. That strategy became a theme in his career—especially after he decided to leverage local relationships and become an expert in insuring restaurants.

From the Front Lines: Personal Auto

Some argue that personal auto insurance has become a commodity. But independent agent Samuel Bennett emphasizes coverage, not price, as the “beginning, middle and end” of conversations with clients.

Build a Digital Sales Culture

Did you know that 80% of sales require five follow-up calls after the meeting, but 44% of salespeople give up after one follow-up? Leveraging a sales automation tool is critical for agencies in building a book of business and driving sales from prospect t

May 2016

By: Volume 113, No. 5

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