William Jones

How can you take full advantage of your agency website? First, you need to fully understand your lead gen opportunities and the best practices that go along with them.

Private tech investments involving insurer or reinsurer participation rose 49% between 2015 and 2016—marking a 257% increase since 2014.

Like mother, like daughter: At 30-something in 1992, Kathy Sheppard purchased and later renamed Brock Insurance. A quarter century later, 32-year-old Sara Sheppard Pacifici bought her mother’s agency and invited her real-estate veteran husband onboard. To

Once the preserve of Fortune 500 firms, captive insurance has increasingly become an important strategic tool for midsize companies as well—especially because exposure to risks like cyberattack or reputational damage is not dictated by the size of the vic

As exposures like social engineering continue to blur the lines between crime and cyber claims, how is the insurance industry responding?

An agent is issuing a new certificate of insurance with policy limits of $1 million/$2 million. The agent knows of a $500,000 claim. What policy limits should be shown on the COI?

The Americans with Disabilities Act requires businesses to ensure that their goods and services are accessible to disabled individuals—and that includes their websites.

Success depends on being among the few that others can count on to get the job done right—and that requires thinking. Ask yourself these questions to think your way to success.

By: Volume 114, No. 12

To succeed in the most competitive insurance market, independent agent Mike Crowley de-emphasizes price “from the point of sale all the way through the process.”