Fear of losing their innovative edge pushes many leaders to reject hybrid and virtual work arrangements. Yet extensive research shows that hybrid and remote teams can gain an innovation advantage and outcompete in-person teams by adopting best practices f
Jim Schubert, CEO of Southern States Insurance in Alpharetta, Georgia, interviews Sarah Brown, president and CEO of Keller Brown Insurance Services in Shrewsbury, Pennsylvania, about perpetuating her parent’s independent insurance agency and how the pande
If you’re buying an agency, these characteristics are important to understand to ensure you don’t overpay. If you’re a seller, knowing these characteristics before going to market allows you to maximize your deal.
Shift your agency from reactive and uncommunicative to proactive and clear by incorporating these three elements into your culture.
Pooling your book of business with other agents’ books to increase buying power may sound appealing, but is the opportunity a good fit?
Get through a tight labor market with 10 techniques to increase employee engagement and reduce turnover.
A common error that agencies make when handling brokered business is failing to review the policy for accuracy before forwarding it to the client.
There are some do’s and don’ts to creating a space that encourages a productive work mindset.
With so many complicated differences—and as we become more connected through globalization—translating insurance policies has become very important.
In many cases, agents are the first line of defense against potential fraudsters. What role do independent agents play in preventing insurance fraud? And what are the consequences if they don’t?
