Communication Key to Retaining Small Commercial Accounts as Premiums Rise
Small commercial customers are more likely than ever to consider moving their business to another insurer at renewal, according to J.D. Power.

Small commercial customers are more likely than ever to consider moving their business to another insurer at renewal, according to J.D. Power.
“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”