Leadership

Servant Leadership in Insurance with Kenneth Harper Jr. 

On this episode of Agency Nation Radio, hear how Harper’s commitment to servant leadership has shaped his path in both the insurance industry and the political arena. Harper’s commitment to servant leadership has shaped his path in both the insurance industry and the political arena. That same commitment led him to attend the inaugural Insurance Campaign…

Field Tested: Meet the New Big ‘I’ Chair

Prior to his installation as Big “I” chair, Greg Sandrock discusses building on an already thriving young agent community and the challenges and opportunities for independent agents when embracing technology.

Family and Leadership with Doris Zampella

On this episode of Agency Nation Radio, mother-daughter team Doris Zampella and Jacquelyn Zampella discuss perpetuation while staying grounded in the agency’s values.

Declaration of Independents: Doris Zampella

Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.

What the Heroics Tax Is Costing Your Agency

The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.