December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
A Missouri-based commercial lines client uses virtual assistants in the Philippines. Does the virtual assistants’ wages need to be added to the company’s workers compensation policy?
Agents wanted to know how to handle a demand to add language to a certificate of insurance (COI), as well as the top five workers compensation codes that agents get wrong.
As the soft workers comp market continues, here are three risk management tips agents can provide to their clients to get the most out of their coverage.
There is a growing recognition of the importance of mental health in the workplace, with many states enacting laws to include post-traumatic stress disorder and other mental health conditions under workers comp benefits.
Insurance agents play a key role in helping their clients prevent injuries, reduce claims, protect the health of their employees and safeguard the financial health of their businesses.
