HR and Staffing

AN Radio: People—Your Most Powerful Asset

Jana Foster, chair of the Big “I” national Young Agents Committee, sits down with Karen Bailo, commercial lines president at Progressive, to talk organizational culture, inclusion, and the importance of communication and supporting the personal developmen

How to Mold Young People Into Your Agency Culture

To grow your business and fill talent holes, you need to consider who will make your organization stronger before you invest in hiring and training. Use the ATM method to make sure a candidate is the right fit.

Encourage an Ethical Agency Culture

Statistics indicate that 42% of the time, someone “tipping off” an employer is the No. 1 way companies maintain ethics and prevent fraud. Most are amazed that the numbers are so high. But we often fail to realize that the person committing an ethical blun