Trusted Choice® Launches Evolving Market Toolkit
The toolkit helps Big “I” member agencies navigate new market headwinds with updated strategies for client communication, renewal and retention, and operational efficiency.
Client Retention
Big ‘I’ Expands Trusted Choice® Hard Market Toolkit
The newly expanded resource—which builds upon the toolkit first published in July 2023—covers a wide range of updates and strategies for navigating the challenges posed by the hard market.
Trusted Choice Survey: How Agents Are Adapting to the Hard Market
Client communication, retention, technology and team morale are among agents’ top priorities in adapting to the hard market.
Trusted Choice® Launches Hard Market Toolkit
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.
4 Ways to Defuse Stressful Situations with Clients
Handling challenging client conversations comes with the territory when working as a customer service agent. Here are four strategies to create a better experience.