Artificial Intelligence

Inside the 2026 Agency Universe Study 

On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.

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  1. Sales and Marketing (1)
    1. Sales (1)
    2. Client Communication (1)
    3. Marketing (2)
    4. Customer Service (1)
  2. Agency Operations (1)
  3. Technology and Tools (2)
    1. Artificial Intelligence (2)
  4. HR and Staffing (1)
    1. Hiring (1)

  1. Research (2)
    1. Best Practices (1)
    2. Agency Universe (2)

  1. Commercial Lines (1)
  2. Personal Lines (1)

  1. Posts (1)
  2. News (1)

  1. Industry Trends (1)

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