Top 5 Most-Read Articles in Independent Agent in May
May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.
Meanwhile, Independent Agent magazine also explored how artificial intelligence (AI) is changing customer expectations, workflows and the ways independent agents deliver value. And the Big “I” government affairs team highlighted the FEMA Review Council’s recommendations to overhaul the federal government’s approach to disaster preparedness, response and recovery.
Independent Agent is the authoritative source of information for professionals who sell insurance for independent agencies. Whether it’s a seasoned agency principal, producer, or account representative, Independent Agent helps agency employees increase sales and deliver an industry-leading customer experience.
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In addition to thought-leading analysis of industry trends and market conditions, Independent Agent covers property & casualty coverage changes and new products, interprets legislative issues, and delivers the strategies managers need to grow their agencies.
Here are the five most-read articles on iamagazine.com in May:
5) Insurance Agency M&A Falls 6% in First Quarter
By Olivia Overman
Agency mergers & acquisitions activity slowed to 148 deals in the first quarter of 2026, according to OPTIS Partners, who believe the decline is bottoming out.
4) Is Your Agency Outgrowing Its Workflows?
By Jahzeel A. Ormeno
For agencies navigating growth, modernization, acquisitions, staffing changes or evolving client expectations, one of the most important shifts is for leadership to look beyond outcomes and to become more curious about the systems that create them.
3) FEMA Review Council Releases Report to Reform Agency
By Raaed Haddad
The 75-page report presents a comprehensive set of recommendations for overhauling the federal government’s approach to disaster preparedness, response and recovery..
2) The New Model: Why AI Won’t Replace Independent Insurance Agents
By Jack Ramsey
Artificial intelligence (AI) is not removing agents from the equation. It’s reshaping how customers approach insurance, how work gets done and where agents create the most value.
1) Reconstruction Costs Decelerate as Personal Lines Premium Increases Slow
By AnneMarie McPherson Spears
While every state saw residential and commercial reconstruction costs increase, premiums for personal auto and homeowners policies show signs of deceleration.
Compiled by AnneMarie McPherson Spears, IA news editor.
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