Top 5 Most-Read Articles in Independent Agent in January
The new year kicked off with the January issue of Independent Agent magazine revealing hard-won pieces of advice from seasoned agency leaders about running an insurance agency. Agents also read the Big “I” Virtual University experts’ takes on whether a first named insured can cancel a homeowners policy without the signature of the second, as well as whether an agency can non-renew a nightmare customer. Additionally, a new survey revealed how insurance consumers feel about artificial intelligence (AI) usage and what they want from their relationship with their insurance agent.
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Here are the five most-read articles on iamagazine.com in January:
5) 6 HR Compliance Trends to Watch in 2026
By Paige McAllister
2025 brought major changes that impact employers and employees. Here are six developments and what you can do to prepare your business for what’s ahead in 2026.
4) Can an Agency Non-Renew a Nightmare Customer?
By Big “I” Virtual University
A client has been very belligerent to agency staff throughout the years yet still stays with the agency. If the agency gives a 60-day notice, can it non-renew this client?
3) Insurance Consumers Divided Over AI Use, Want Agent Involvement
By AnneMarie McPherson Spears
Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.
2) Homeowners Cancellation Request: Do Both Insureds Need to Sign?
By Big “I” Virtual University
The policy conditions for a homeowners policy state that the first named insured is the one who has the authority to cancel an insurance policy. Does that mean that the second named insured is not required to sign?
1) 7 Unwritten Rules for Running an Independent Insurance Agency
By AnneMarie McPherson Spears
Every agency has its own “unwritten rules”: those lessons, bits of wisdom or do’s and don’ts that may not show up in trainings or be written down anywhere but make all the difference in running a successful business.
Compiled by AnneMarie McPherson Spears, IA news editor.
News Types
Agency Management Solutions
Insurance Markets
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