How Independent Agents Can Adapt to Meet Changing Consumer Expectations | | https://www.iamagazine.com/magazine/issues/2025/april/how-independent-agents-can-adapt-to-meet-changing-consumer-expectations | How Independent Agents Can Adapt to Meet Changing Consumer Expectations | From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up. | 4/1/2025 4:35:00 AM | Sales & Marketing | Technology | April | AnneMarie McPherson Spears | | |
6 Ways to Boost Client Retention With a Renewal and Remarketing Plan | | https://www.iamagazine.com/magazine/issues/2025/april/6-ways-to-boost-client-retention-with-a-renewal-and-remarketing-plan | 6 Ways to Boost Client Retention With a Renewal and Remarketing Plan | Retaining clients can be challenging when faced with carriers withdrawing from markets, steep rate increases and an onslaught of remarketing requests from customers. | 4/1/2025 4:30:00 AM | Sales & Marketing | | April | Rachel Stauffer | | |
What You Need to Know About Gen Z Insurance Buyers | | https://www.iamagazine.com/magazine/issues/2025/april/what-you-need-to-know-about-gen-z-insurance-buyers | What You Need to Know About Gen Z Insurance Buyers | As hard as it may be to believe, the oldest wave of Generation Z is now hitting their late twenties. While Gen Z insurance needs are evolving, they’re not too different from their predecessors. | 4/1/2025 4:20:00 AM | Sales & Marketing | Perpetuation & Valuation | April | AnneMarie McPherson Spears | | |
6 Mindset Shifts for Unstoppable Success | | https://www.iamagazine.com/magazine/issues/2025/april/6-mindset-shifts-for-unstoppable-success | 6 Mindset Shifts for Unstoppable Success | The right mindset can help you overcome challenges, unlock potential and achieve goals that once seemed out of reach. Here are six strategies to fuel your focus to be a more successful producer. | 4/1/2025 4:15:00 AM | Sales & Marketing | | April | David R. Carothers | | |
Use Digital Payments to Keep Up With Consumer Preferences | | https://www.iamagazine.com/magazine/issues/2025/april/use-digital-payments-to-keep-up-with-consumer-preferences | Use Digital Payments to Keep Up With Consumer Preferences | Here are four ways that adopting a digital payments solution can improve customer experience. | 4/1/2025 4:10:00 AM | Technology | Sales & Marketing | April | Chase Petrey | | |
Data Security Concerns Are Changing Agency-Carrier Agreements | | https://www.iamagazine.com/magazine/issues/2025/january/data-security-concerns-are-changing-agency-carrier-agreements | Data Security Concerns Are Changing Agency-Carrier Agreements | No independent agency is an island. Here's how AI-driven cybercrime and digital outages are prompting carriers to tighten agency agreements with robust cybersecurity mandates. | 1/1/2025 11:10:00 AM | Cyber Liability | Technology | January | Tom Wetzel | | |
Declaration of Independents: Michelle O'Connor | | https://www.iamagazine.com/magazine/issues/2025/april/declaration-of-independents-michelle-oconnor | Declaration of Independents: Michelle O'Connor | When Michelle O'Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must. | 4/1/2025 4:05:00 AM | On the Hill | | April | Olivia Overman | | |