An agency has a book of medium and large-sized commercial accounts with stable cash flow. Currently, they work with two premium finance companies and are considering handling it inside the agency in a designated department with an accounting team. What are the pros and cons of an insurance agency setting up and running its own…
As organizations move beyond experimentation, AI is beginning to reshape the underlying workflows that power insurance operations. The shift is less about adding another tool to the stack and more about fundamentally rewiring how work gets done across the industry.
“The benefits market is incredibly dynamic, with so many opportunities to learn and grow,” says independent agent Cara Mooney. “I was excited to be part of a space that combines strategy with helping employees feel valued and supported.”
“I’m a firm believer that you should do what you love, and while I love insurance, I also love eating, experiencing new restaurants and talking to restaurant owners,” says independent agent Jimi Honochick.
To secure the industry’s future, we must reimagine talent acquisition, development and retention strategies to position insurance as a hub of innovation, data intelligence, and societal impact.
Rob Bourne is the senior vice president and general manager of EZLynx, bringing strategic insight and proven expertise in scaling innovative technology solutions.
Before Susan Erickson took the helm of her insurance agency, she was busy weathering the waves of the commercial fishing industry.
“I see telematics and cameras—both driver-facing and outward-facing—playing a much larger role in the future,” says independent agent Blake West. “Some insurance carriers are already using telematics in underwriting, while others incorporate it into ongoing risk management.”
Emily McGinn is general manager of the MGA and wholesale business unit at Vertafore, overseeing product development, professional services and customer service.
“With the growing demand for artificial intelligence (AI) data centers across the U.S., I see the energy sector poised for major growth,” says independent agent Evan Swindall. “The increased need for power generation and infrastructure to support this growth will drive significant opportunities in energy-related industries.”
