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The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.

Best Practices agencies continue excellent organic growth and profitability, according to the 2025 Best Practices Study by the Big “I” and Reagan Consulting.

The Big “I” 2025 Market Share Report shows that independent agencies place 61.5% of all U.S. property & casualty insurance, a clear sign of the channel’s continued strength.

The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.

Best Practices agencies continue exceptional organic growth and invest in young producer development, according to the latest study update.