News

While insurers saw declines in claims in 2025, emerging risks are visible in the claims data.

One in three consumers would consider digitally altering their claim photos or documents, according to a report released by Verisk.

December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.

Throughout the year, the Big “I” and Independent Agent magazine have been hard at work, examining emerging market trends and helping you be there for your clients with the latest insights.

2025 is on track to be the lowest claim volume year in recent history, yet cost management remains critical as severity trends continue to increase, according to Verisk.

The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.

The U.S. property & casualty insurance market is exhibiting mixed results in 2025, with personal auto on track to achieve profitability but homeowners and general liability segments continuing to experience losses.

In the second quarter of 2025, personal lines rates rose by 4.6% and commercial lines rates rose 2.8%.

Restaurants continue to experience significant challenges from increasing payroll costs, inflation and claims, according to a report from NEXT Insurance.