Issue Highlights – September 2023

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Changing Channel: Meet Your New Big ‘I’ Chairman

Incoming chair Mike McBride is guided by the Big “I” mission statement: “To provide members with a sustainable, competative advantage.” And in today’s market, this mission is as important to Big “I” member agencies as ever.



Articles in this issue.

Declaration of Independents: Osiris Maldonado

After graduating high school and college, Maldonado took a job in car sales. The role opened her eyes to insurance, and after working in an agency for several years, Maldonado co-founded an agency in 2019.

Investing in Your Agency’s People Can Lead to Big Returns

By: Carey Wallace The most valuable asset in every agency is people. And there is no question that the insurance industry is based on relationships, and the best way to have strong relationships is to have quality people representing your brand, serving your customers and shaping the culture of your agency. Agencies that create a…