Issue Highlights – March 2020

By facing difficult conversations head-on, agents can dig deeper into a client’s life goals and build solutions that set them up for life-long success.

Disasters, whether natural or otherwise, can hit any time and without notice. The best line of defense is offense—prepare your employees, physical office, data, systems and clients with these procedures before disaster strikes.

How women build long-term customer relationships and loyalty.

An easily repeatable recipe that gets easier each time for hiring a new sales representative at your agency.

Some people may not consider a data breach a catastrophe, but then maybe those people aren’t small business owners with their livelihood tied to their business.

With five rural offices in Utah and one in Las Vegas, The Insurance Center team studies emerging national industries and works to establish comprehensive, tailored programs for them—including safety training videos produced in-house.

How social inflation is ballooning into every independent insurance agency.

Recently, Joe Hamilton ended three years as chair of the Big “I” National Young Agents Committee, which recognized him as the 2019 Young Agent Champion of the Year.