Proactive Education Creates Opportunities in the Hard Market
The latest research from Liberty Mutual and Safeco explores how the hard market is impacting both agents and customers and how agents can improve customer satisfaction and retention.

The latest research from Liberty Mutual and Safeco explores how the hard market is impacting both agents and customers and how agents can improve customer satisfaction and retention.
After the client submitted a claim, the restoration company found asbestos in the subfloor that was damaged in the claim incident. The adjuster is denying any coverage for the removal of the subfloor.
The guidance was set to take effect on June 1 and would have required mortgagors to acquire replacement cost value coverage for their property, including roofs, deeming actual cash value unacceptable.
Through Citizens, more than 7,000 agents will receive no-cost access to the EZLynx Rating Engine to enable them to quote home and dwelling fire policies in Florida.
On this episode of Agency Nation Radio, Owen Thomas, senior account executive at Dial Insurance Agency in Pembroke, North Carolina, shares his experiences from past hurricane seasons and how his agency has applied what it’s learned.
Floods, winter storms, wildfires, severe convective storms or thunderstorms—natural disasters that are collectively known as secondary perils—can pose significant risks to homeowners.
Some people might think renting out a room in their house through a vacation rental site like Airbnb or Vrbo is a great way to make some extra money. What they might not be thinking about is that a typical homeowners policy doesn’t provide coverage for t
Thomas is an insurance agent, real estate broker, mayor pro tempore and founder of a drone company. These are just a few of the ways he is serving his community. However, like many agents, he serves his clients best during their time of need.
The increase in auto insurance shopping is prompted by soaring auto insurance costs, with a 22.2% year-over-year increase in the average cost of auto insurance through the end of February.
An agency is getting regular requests from homeowners associations (HOAs) to list the HOA as an additional insured on its tenants’ renters insurance policies. However, the carriers will only list the HOAs as certificate holders or additional interests.