Evolving Channel: Key Findings From the 2026 Agency Universe Study
Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.
Research
Big ‘I’ and Future One Release 2026 Agency Universe Study
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
Inside the 2026 Agency Universe Study
On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.
AN Radio: Key Findings From the 2024 Agency Universe Study
The 2024 Agency Universe Study sheds light on the state of the independent agency channel as it moves past the coronavirus pandemic and through the hard market.
A Deep Dive Into the 2024 Agency Universe Study
As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.
7 Findings From the 2024 Agency Universe Study
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.
5 Key Findings from the Agency Universe Study 2022 – ACT Technology Summary
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.
Solid Ground: Big ‘I’ Research Shows the Independent Agency Channel Is Strong
As we look back on 2022, here are three studies from the Big “I” on the state of the independent agency channel and the lessons that can be drawn from them as we move into 2023.
7 Findings from the 2022 Agency Universe Study
The number of independent insurance agencies has increased, according to the newly released study hailed as the most comprehensive look at the independent agency system.
10 Findings from the 2020 Agency Universe Study
The number of independent insurance agencies has remained stable and business conditions continue to improve, although at a slower rate than 2018, according to the 2020 Agency Universe Study.
