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Demand for surety bonds remains strong thanks to federal government legislation funding construction and other growth areas such as fraud mitigation.

The soft market for bonds has been underpinned by sufficient reinsurer capacity and new surety company entrants into the market. However, there are some indications that the market is hardening.

“Long-lifecycle customer relationships are how agencies can drive profit,” says independent agent Ross E. Johnson. “Those are built on strong service relationships from knowledgeable people for long periods of time.”