As organizations move beyond experimentation, AI is beginning to reshape the underlying workflows that power insurance operations. The shift is less about adding another tool to the stack and more about fundamentally rewiring how work gets done across the industry.
The vast majority of law firm professional liability policies do not have express AI exclusions. This is particularly important as law firms increasingly rely on AI applications.
In this Q&A series, Independent Agent magazine and the Big “I” Agents Council for Technology spotlights women in InsurTech.
Amid increasing adoption and experimentation, and a lack of internal governance, trust and reliability are the main concerns for agents regarding broader artificial intelligence (AI) adoption.
In this special kickoff episode tied to the release of the “2026 Big ‘I’ Agents Council for Technology Tech Trends Report,” Kasey Connors, executive director of the Big “I” Agents Council for Technology (ACT), is joined by Andy Siegel, president of Siegel Insurance, and Michael Mellars, President and COO of Legacy Risk Solutions and members of the ACT National Committee. Together, they unpack what…
Rob Bourne is the senior vice president and general manager of EZLynx, bringing strategic insight and proven expertise in scaling innovative technology solutions.
Here are five specific applications of AI-powered data analytics that can improve agency operations.
At Ivans Connect 2025, the Big “I” Agents Council for Technology (ACT) hosted roundtable sessions that went beyond tools and systems and centered on the people who use them, the friction they face and the future they want to build.
Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.
This end-of-year episode of Agency Nation Radio is brought to you by the editors of Independent Agent magazine. Will Jones, editor-in-chief, hosts the discussion and is joined by Olivia Overman, content editor, and AnneMarie McPherson Spears, news editor.
