williamjones

Taylie Carlson built a whole other career in hospitality before she joined the family business in 2016—a rare history for a fourth-generation independent agent.

An agent insures a small general contractor that is considering performing work for a large local school system. The school is requesting that a clause be added to the certificate of insurance.

When selling professional liability, independent agent Jerry Nelson stresses the importance of understanding the policy forms to “be able to clearly tie in the need to a specific professional discipline,” he says. “You really have to combine the client se

Your competitors will arrogantly rely on technology, massive budgets and longstanding reputations, leaving you to rely on something much better: community.

The endorsement protects an insured’s building and contents, including business property in a basement, while also providing coverage for business interruption/extra expense and costs associated with moving property to safety or removing debris.

You work hard getting new accounts, you take servicing them seriously, and still, they leave. Why?

Independent agent Heather Brummels is noticing that a lot of baby boomers are moving their homeowners insurance away from captive agents. “Many of these folks are starting to shop around to find equivalent and sometimes better coverage for a lower premium

By: Volume 115, No. 11

The modern sales process isn’t about the salesperson at all. It’s about the customer. Four sales gurus explain what professional sales looks like today—and where it’s going tomorrow.

Focus on your customers—or someone else will.