William Jones

Value Diversity to Thrive in a Global Market

September Insurance ViewsValue Diversity to Thrive in a Global MarketIt’s almost a cliché to say ours is a “people business.” However, there is no better way to describe a business in which success depends so heavily on the promises we make to people, and

Health Care Law Implementation Continues

Following passage of the health care overhaul law, the Big “I” continues to advocate on agents’ behalf as many problematic provisions from the 2,000-plus page bill are implemented. A few controversial issues that are going to have an immediate impact on i

A Pleasure and a Privilege

As my year as chairman of the Big “I” comes to an end in September, I would like to take a moment to reflect on what our association has accomplished over the past 12 months

List the Power of Your Brand

Have you ever wondered why people seem to love lists? There are many reasons for this phenomenon. The first is a purely physiological one: The left side of the human brain processes information in a linear, sequential way…

The Case of the Perilous Pool Party

Slowly I stepped into the water, fighting off the nausea. Miniscule waves beat against me unmercifully. My vision lost its balance, making everything swirl with Hitchcockian gusto. The taunting laughter of children grew louder and louder. Unable to contin

Taking the Risk Out of Green

Green: It’s the color of the era. And for the insurance industry, protecting the investments commercial and personal clients are making in green initiatives is proving lucrative, even in a soft market-with more upside in sight.

Position Young Producers to Succeed

Young producer turnover and underperformance continues to plague many, if not most, independent agencies. The direct, indirect and lost-opportunity costs of losing young producers—or hanging on to underperforming ones—are enormous. In today’s challeng­ing

Can You Hear Me Now?

Did you know that your brand speaks volumes before you do? Have you stopped to think about what your brand is telling prospects and clients before you even say a word? Does your brand convey the attributes that you sell—trust, caring and responsibility? I

Insurance Implications of the Gulf Oil Spill

What are the insurance coverage implications when a pollution event like the Gulf oil spill occurs? The Big “I” Virtual University had one of the first detailed coverage analyses on the street after this event. The article examines damage to property aris

The Case of the Vanishing Inventory

“Ace!” she said, casting a curious glance at my trench coat and fedora. “Why are you dressed as a disheveled Columbo?” “Mitzy,” I said, “kudos for being brave enough to wear a dress that makes your hips appear so wide.” And that’s how Mitzy’s murder

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