William Jones

COVID-19 reached into the most basic aspects of daily life—handshakes, going to work, spending time with loved ones, and amid it all, Americans’ mental wellbeing.

Owners love their cars, showering them with tender loving care. They want coverage that will take care of them, too. Classic car insurance is the best way to keep your client’s classic or antique car safe and sound.

In today’s uncertain circumstances, it’s critical for agents to evolve business operations and adopt technology to continue to serve customers. Navigating change requires an explicit focus on three core principles.

Every day an independent agency’s employees and producers tap their computer keyboards, phones and tablets to log on to carrier websites. With each system login, they’re creating a risk to your technology security.

When Dutch McNeal and Sam Sports graduated from college in 2009, they were greeted by a recession and a decimated job market. When they discovered a local independent insurance agency with aging owners looking to sell, they took a “bucket shot,” as McNeal

Raphael began her insurance career in an operations role. Across more than 20 years in the industry, she has worked in risk management, product development, marketing and a higher-level operations position before moving to an independent agency in 2019 wh

Independent Agent magazine: August 2020

What exclusions apply? What options are available for pet insurance for a client?

“There will always be a place in insurance for insurance agents and brokers, but not necessarily in the same capacity that they’ve been used in the past,” says Bryan Graham, independent agent. “Agents are going to have to bring something new to the table.

“We need to communicate with younger people and let them know that insurance is a really good career option,” says Katie Brewer, independent agent. “It’s so much broader than how it’s portrayed.”