William Jones

Kenneth Harper’s passion for servant leadership is what drew him to the insurance industry—and to the political arena. It’s also what prompted him to attend the inaugural Insurance Campaign Institute.

Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.

Miles Lee, the winner of the 2025 Young Agent Of The Year Award, reflects on making an impact.

Marrissa Winkelman entered the world of insurance in 2012 when she started as the receptionist at Webb Insurance. Understanding quickly that the position wasn’t the right fit for her, she moved to the back office, where she focused on insurance and working her way up.

Before Susan Erickson took the helm of her insurance agency, she was busy weathering the waves of the commercial fishing industry.

For small and midsize independent insurance agencies, 2026 is the best and the hardest time to market a business. The industry is steady, technology is smarter and customers are always within reach. Yet, staying visible in a nonstop digital world takes more energy than ever.

As an independent insurance agent—whether you’re a solo practitioner, a small business or a growing large agency—strong PR can help you connect with your audience, protect your reputation and stand out in a crowded world.

Born and raised on the Mississippi Gulf Coast, Courtney Jacobs began her career as a financial adviser.

Throughout his career, Elliott has played a pivotal role in the Big “I” community at both the state and national levels—from chairing the Young Agents of Kansas (YAK) and the national Young Agents Committee (YAC) to championing political advocacy in his current role as chair of the state government affairs committee.

Elliott has been a driving force in the Big “I” community on both the state and national level, from chairing the Young Agents of Kansas (YAK) and national Young Agents Committee (YAC) to championing political advocacy in his current role as chair of the state government affairs committee.