Technology Decisions: 3 Paths to a Happier Staff
One of the biggest hidden costs of implementing new technology at your agency is training staff members to incorporate it into their daily lives.

One of the biggest hidden costs of implementing new technology at your agency is training staff members to incorporate it into their daily lives.
Many industries will have to reinvent themselves to align with millennial preferences—and as one of the oldest and most lucrative institutions in the U.S., the insurance industry is a prime candidate for that task.