Technical Knowledge

A carrier denied a claim for floor damage after a condensation line leaked because of the time period over which the leak occured.

Since the restoration contractor invoice is paid out of the building limit, how can an agent ensure the cost is covered? Should the price of the building be inflated?

An employee’s purse was stolen when she startled a robber in the middle of a break in. The carrier says the loss is excluded from the business owners policy under the theft exclusion.

In many cases, agents are the first line of defense against potential fraudsters. What role do independent agents play in preventing insurance fraud? And what are the consequences if they don’t?

If an insured has a $1-million, combined single limit (CSL) on an auto policy and they exhaust the auto CSL and the umbrella limits, would the limit for the umbrella be reset for any other loss?

Difference in conditions and difference in limits are valuable clause enhancements to a client’s multinational program when uniform terms and conditions are desired to resolve international losses.

An insured lost income due to an ice storm. Their commercial property policy has an enhancement for business income and extra expense. The claim was denied as coverage isn’t “included in the policy.”

The Hanover Insurance Group offers home-based business solutions coverage for on-site businesses with no more than three employees.

Must the person signing a certificate of insurance be licensed in all the states where the insured has exposure? Or must the signatory be someone with internal agency authorization?

The pandemic has accelerated the move toward digitalization, bringing with it a rise in digital fraud. Here are four insurance fraud trends to watch out for.