Onboarding

When the gap is too big between documentation and the moment someone needs an answer, people don’t go to the manual. They ask around or guess.

When Beth DeLaForest, president and owner of Aspire Insurance Group in Hudson, Wisconsin, launched the agency in 2014, she knew she had the chance to set an intentional culture—one that was different from those she’d previously experienced. DeLaForest’s insurance journey started when she moved out at 18 and needed to pay rent while in college…

A strategic model for helping new producers validate is a key way agencies can ensure that investment pays off.

Osiris Maldonado is making it her mission to educate her community about insurance and provide a stable, rewarding career to her staff.