HR and Staffing Articles for Independent Insurance Agencies

News
News
News, Updates and more
Stay informed with the latest updates shaping the independent agent channel. From policy changes to tech breakthroughs, we bring you the insights that matter—so you’re always a step ahead.
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On the Hill
The latest on legislative and regulatory issues—straight from Capitol Hill.
Research & Trends
Stay ahead of the curve with insightful data and emerging trends.
Announcements
The latest updates from the Big “I” and industry partners.
InsurTech
The latest innovations transforming insurance technology and agent tools.
Bipartisan Bill Targets Staged Auto Accident Fraud Nationwide
September 16, 2026
House Extends NFIP Through Dec. 11
September 2, 2026
Legal Reforms Begin to Ease Insurance Costs for Consumers
August 5, 2026
Big ‘I’ and Future One Release 2026 Agency Universe Study
September 23, 2026
Keeping a Human in the Loop Remains Crucial to Insurance Buyers as They Accept AI Tools
September 10, 2026
P&C Insurers Post Strong H1 2026 Underwriting Gains as Liability Risks Persist
September 2, 2026
Strategies
Strategies
Practical guidance to help independent agents strengthen every aspect of their business. Whether it's streamlining daily operations or building a high-performing team, stay one step ahead.
Agency Operations
Strengthen the foundation of your agency's day-to-day operations.
HR & Staffing
Attract, develop, and retain top talent while building a strong culture.
Legal & Compliance
Stay current with regulations and minimize risk through actionable strategies.
Sales & Marketing
Grow your book with proven techniques for outreach, engagement and retention.
Technical Knowledge
Sharpen your understanding of coverages and industry best practices.
Technology & Tools
Leverage modern tech solutions to streamline processes, enhance service and stay competitive.
Latest Posts
The Great Wealth Transfer: 5 Risks Agents Need to Address
September 30, 2026
Does a BAP Cover Towing Non-Owned Trailers?
September 25, 2026
A Framework for Navigating Difficult Conversations and Conflict
September 23, 2026
Why Not Every Insurance Shopper Is Ready for the Same Conversation
September 23, 2026
When Should an Agency Notify Past Carriers of a Potential Claim?
September 18, 2026
Markets
Markets
Personal LInes
Auto
Classic Cars
Affluent
More Personal Lines
Homeowners
Flood
Life
Commercial Lines
Specialty
E&S
Builders Risk
More Commercial Lines
Professional Liability
Workers Comp
Cyber
Podcasts
Podcasts
Agency Nation Radio
Agency Nation Radio is where insurance professionals step up to the mic and share real, unscripted stories about leadership, technology, marketing, success and even failure—the experiences that shaped their careers.
From Main Street USA to the pages of Independent Agent, these are the stories that inform, inspire, and connect our industry.
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latest Episodes
Inside the 2026 Agency Universe Study
September 22, 2026
Servant Leadership in Insurance with Kenneth Harper Jr.
September 9, 2026
Leadership Development: From Individual Growth to Agency Success
August 26, 2026
Viewpoints
Viewpoints
Viewpoints
Exclusive interviews, expert opinions, and firsthand insights from independent agents, industry thought leaders, and innovators shaping the future of insurance.
More viewpoints
From the Front Lines: Personal Auto
Viewpoints
Agency Nation Meets: Scott McKee
Viewpoints
Declaration of Independents: Kenneth Harper Jr.
Magazine
Viewpoints
Why AI Belongs on Your Org Chart, Not in Your Tech Stack
Viewpoints
Magazine
Magazine
Independent Agent Magazine
Independent Agent magazine is the authoritative source of information for professionals who sell insurance for independent agencies and is a Big "I" member benefit

Members can log in with their Big "I" credentials to read the latest edition in full. Not a member? Here’s a reason to join.
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Issue archive
Field Tested: Meet the New Big ‘I’ Chair
September 1, 2026
September HIghlights
Articles in this issue.
Practical Advice for Performing a Book Roll
September 1, 2026
How Employers Should Approach Safety Training as Gen Z Enters the Trades
September 1, 2026
How to Find 3-Star Prospects With 5-Star Potential
September 1, 2026
Declaration of Independents: Kenneth Harper Jr.
September 1, 2026

7 Steps to Implement Technology Changes in Your Agency

October 1, 2020

Adopting the latest innovation goes hand in hand with big changes—and that can be difficult.