HR and Staffing Articles for Independent Insurance Agencies

News
News
News, Updates and more
Stay informed with the latest updates shaping the independent agent channel. From policy changes to tech breakthroughs, we bring you the insights that matter—so you’re always a step ahead.
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On the Hill
The latest on legislative and regulatory issues—straight from Capitol Hill.
Research & Trends
Stay ahead of the curve with insightful data and emerging trends.
Announcements
The latest updates from the Big “I” and industry partners.
InsurTech
The latest innovations transforming insurance technology and agent tools.
House Holds Hearing on Terrorism Insurance Reauthorization
September 18, 2025
Independent BROKERS TIME Act Introduced in Senate
September 4, 2025
Big ‘I’ Applauds Effort to Protect State-Based Insurance System
July 30, 2025
High-Value Customer Loyalty Most at Risk as Homeowners Rates Climb
September 17, 2025
Ransomware Claim Costs Up 17% Due to Evolving Cybercrime Tactics
September 15, 2025
P&C Industry ‘Continues to Walk a Fine Line’ After Posting $11.5 Billion Underwriting Profit
September 11, 2025
Strategies
Strategies
Practical guidance to help independent agents strengthen every aspect of their business. Whether it's streamlining daily operations or building a high-performing team, stay one step ahead.
Agency Operations
Strengthen the foundation of your agency's day-to-day operations.
HR & Staffing
Attract, develop, and retain top talent while building a strong culture.
Legal & Compliance
Stay current with regulations and minimize risk through actionable strategies.
Sales & Marketing
Grow your book with proven techniques for outreach, engagement and retention.
Technical Knowledge
Sharpen your understanding of coverages and industry best practices.
Technology & Tools
Leverage modern tech solutions to streamline processes, enhance service and stay competitive.
Latest Posts
Can an Insured Make an Extra Expense Claim Without a Business Income Loss?
September 19, 2025
Customer Retention: What Keeps Clients Happiest?
September 17, 2025
Rubber Hits the Road: Does a Tire Recycling Company Need Pollution Coverage?
September 12, 2025
Branding Begins in the Culture From Within Your Own Four Walls
September 11, 2025
How Pay Transparency Laws Impact Your Independent Insurance Agency
September 10, 2025
Markets
Markets
Personal LInes
Auto
Classic Cars
Affluent
More Personal Lines
Homeowners
Flood
Life
Commercial Lines
Specialty
E&S
Builders Risk
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Professional Liability
Workers Comp
Cyber
Podcasts
Podcasts
Agency Nation Radio
Agency Nation Radio is where insurance professionals step up to the mic and share real, unscripted stories about leadership, technology, marketing, success and even failure—the experiences that shaped their careers.
From Main Street USA to the pages of Independent Agent, these are the stories that inform, inspire, and connect our industry.
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latest Episodes
Exploring AI: Working With Vendors
September 17, 2025
Finding the Win With Jill Roth
September 10, 2025
Exploring AI: What IAs Need to Know
September 3, 2025
Viewpoints
Viewpoints
Viewpoints
Exclusive interviews, expert opinions, and firsthand insights from independent agents, industry thought leaders, and innovators shaping the future of insurance.
More viewpoints
Declaration of Independents: Jill Roth
Magazine
Viewpoints
From the Front Lines: RV
Viewpoints
Agency Nation Meets: Lucas Hendricks
Viewpoints
From the Front Lines: Health Care Staffing Insurance
Markets
Viewpoints
Magazine
Magazine
Independent Agent Magazine
Independent Agent magazine is the authoritative source of information for professionals who sell insurance for independent agencies and is a Big "I" member benefit

Members can log in with their Big "I" credentials to read the latest edition in full. Not a member? Here’s a reason to join.
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Issue archive
Her Story: Meet the New Big ‘I’ Chair
September 1, 2025
September HIghlights
Articles in this issue.
Should You Join an Independent Agency Alliance?
September 1, 2025
The Human Side of Leadership in the Age of AI
September 1, 2025
Declaration of Independents: Jill Roth
September 1, 2025

7 Steps to Implement Technology Changes in Your Agency

October 1, 2020

Adopting the latest innovation goes hand in hand with big changes—and that can be difficult.