HR and Staffing Articles for Independent Insurance Agencies

News
News
News, Updates and more
Stay informed with the latest updates shaping the independent agent channel. From policy changes to tech breakthroughs, we bring you the insights that matter—so you’re always a step ahead.
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On the Hill
The latest on legislative and regulatory issues—straight from Capitol Hill.
Research & Trends
Stay ahead of the curve with insightful data and emerging trends.
Announcements
The latest updates from the Big “I” and industry partners.
InsurTech
The latest innovations transforming insurance technology and agent tools.
FEMA Review Council Releases Report to Reform Agency
May 13, 2026
Bipartisan Disaster Risk Bill Passes the House
April 30, 2026
Insurance Campaign Institute Prepares Agents to Step Up for Public Office
April 24, 2026
Claims Volume Declines in 2025 But Emerging Risks Intensify, According to Verisk
April 15, 2026
DFC, Chubb Maritime Reinsurance Plan Doubles to $40 Billion with 6 New Partners
April 8, 2026
Individual Life Insurance Sales Jumped 10% in 2025
April 1, 2026
Strategies
Strategies
Practical guidance to help independent agents strengthen every aspect of their business. Whether it's streamlining daily operations or building a high-performing team, stay one step ahead.
Agency Operations
Strengthen the foundation of your agency's day-to-day operations.
HR & Staffing
Attract, develop, and retain top talent while building a strong culture.
Legal & Compliance
Stay current with regulations and minimize risk through actionable strategies.
Sales & Marketing
Grow your book with proven techniques for outreach, engagement and retention.
Technical Knowledge
Sharpen your understanding of coverages and industry best practices.
Technology & Tools
Leverage modern tech solutions to streamline processes, enhance service and stay competitive.
Latest Posts
How Independent Agents Can Advocate for Safer Roads
May 13, 2026
The New Model: Why AI Won’t Replace Independent Insurance Agents
May 13, 2026
Agent Charter: Creating an AI Governance Framework to Ensure Operational Reliance
May 12, 2026
Scaling Your Benefits Book Without Scaling Headcount
May 11, 2026
Floods: The Costliest Disaster in the US — How Flood Insurance Protects Homes and Communities
May 9, 2026
Markets
Markets
Personal LInes
Auto
Classic Cars
Affluent
More Personal Lines
Homeowners
Flood
Life
Commercial Lines
Specialty
E&S
Builders Risk
More Commercial Lines
Professional Liability
Workers Comp
Cyber
Podcasts
Podcasts
Agency Nation Radio
Agency Nation Radio is where insurance professionals step up to the mic and share real, unscripted stories about leadership, technology, marketing, success and even failure—the experiences that shaped their careers.
From Main Street USA to the pages of Independent Agent, these are the stories that inform, inspire, and connect our industry.
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latest Episodes
Luke Bills on Liberty Mutual’s Agent Strategy, AI and the Safeco Brand
May 6, 2026
Digital Relevance in the Age of AI
April 22, 2026
From Capitol Hill to Main Street: The Legislative Issues Impacting Agents Now
April 15, 2026
Viewpoints
Viewpoints
Viewpoints
Exclusive interviews, expert opinions, and firsthand insights from independent agents, industry thought leaders, and innovators shaping the future of insurance.
More viewpoints
Agency Nation Meets: Cassie Masone
Viewpoints
Safeco Rebrand to Liberty Mutual: What Independent Agents Need to Know
Viewpoints
Emotional Support: Teacher’s Dog Bites Child at School
Viewpoints
Agency Nation Meets: Julie Furst
Viewpoints
Magazine
Magazine
Independent Agent Magazine
Independent Agent magazine is the authoritative source of information for professionals who sell insurance for independent agencies and is a Big "I" member benefit

Members can log in with their Big "I" credentials to read the latest edition in full. Not a member? Here’s a reason to join.
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Issue archive
Art of The Exit: Ensuring a Smooth Transition When It’s Time to Sell
May 1, 2026
May HIghlights
Articles in this issue.
Insurance Agency M&A and Preventing E&O Claims
May 1, 2026
Deep Fakes: The New Front Line in Insurance Fraud
May 1, 2026
Using AI and Automation to Strengthen Succession Planning
May 1, 2026
Declaration of Independents: Robert Strachan
May 1, 2026

7 Steps to Implement Technology Changes in Your Agency

October 1, 2020

Adopting the latest innovation goes hand in hand with big changes—and that can be difficult.