Why SOPs are the Foundation for Smarter, Safer and More Scalable Operations
Without clear, documented standard operating procedures (SOPs), discrepancies can hold an agency back in an era where nimbleness and scalability matter more than ever.
Without clear, documented standard operating procedures (SOPs), discrepancies can hold an agency back in an era where nimbleness and scalability matter more than ever.
When ending a client relationship, agencies should focus on risk management, agency protection and maintaining coverage continuity during the transition.
Throughout the year, the Big “I” and Independent Agent magazine have been hard at work, examining emerging market trends and helping you be there for your clients with the latest insights.
Articles examined the trend of expanding telematics data, strategies to prevent errors & omissions claims after a merger or acquisition, and how artificial intelligence (AI) can cause E&O exposures.
Erie Insurance and Philadelphia Insurance Companies grappled with extended system outages, prompting errors & omissions concerns for independent insurance agents.