Why SOPs are the Foundation for Smarter, Safer and More Scalable Operations
Without clear, documented standard operating procedures (SOPs), discrepancies can hold an agency back in an era where nimbleness and scalability matter more than ever.
E&O Loss Control
Top 5 Most-Read Articles in Independent Agent in June
Erie Insurance and Philadelphia Insurance Companies grappled with extended system outages, prompting errors & omissions concerns for independent insurance agents.
AN Radio: What Agents Need to Know About Rising E&O Claims
With the hard market, remote work dynamics, and evolving client expectations converging, the errors & omissions risk landscape is shifting fast. But what does this mean for your agency—and how can you protect yourself?
How the Hard Market and Talent Shortages Compound Agency E&O Exposures
Agency errors & omissions coverage has been impacted by the hard market, with premiums increasing over the past few years, and difficulty in replacing waves of retirees with younger workers.