A Framework for Navigating Difficult Conversations and Conflict
The cost of avoiding critical conversations is real and tangible, particularly if the stakes are high, opinions differ and the outcome is uncertain.
The cost of avoiding critical conversations is real and tangible, particularly if the stakes are high, opinions differ and the outcome is uncertain.
To secure the industry’s future, we must reimagine talent acquisition, development and retention strategies to position insurance as a hub of innovation, data intelligence, and societal impact.
Employee burnout takes a toll on health, productivity and ultimately an agency’s bottom line.
Dedicating time to address HR and operational challenges during these quieter months of summer can have a significant impact for the rest of the year.
As the soft workers comp market continues, here are three risk management tips agents can provide to their clients to get the most out of their coverage.
There is a growing recognition of the importance of mental health in the workplace, with many states enacting laws to include post-traumatic stress disorder and other mental health conditions under workers comp benefits.
Workplace mental health and wellness impacts all aspects of a business: performance, culture, retention and the bottom line.
Recognizing the signs in a coworker is not about overstepping boundaries but about fostering a culture of empathy and care.
As Generation Z becomes an increasingly significant part of the workforce, employers must rethink their approach to retention and benefits.
There are opportunities to recruit seasoned, talented workers looking for a career change—if you reimagine the hiring process to emphasize competencies, not experience.