Evolving Channel: Key Findings From the 2026 Agency Universe Study
Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.
Agency Operations
Big ‘I’ and Future One Release 2026 Agency Universe Study
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
AN Radio: Key Findings From the 2024 Agency Universe Study
The 2024 Agency Universe Study sheds light on the state of the independent agency channel as it moves past the coronavirus pandemic and through the hard market.
7 Findings From the 2024 Agency Universe Study
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.
5 Key Findings from the Agency Universe Study 2022 – ACT Technology Summary
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.
Solid Ground: Big ‘I’ Research Shows the Independent Agency Channel Is Strong
As we look back on 2022, here are three studies from the Big “I” on the state of the independent agency channel and the lessons that can be drawn from them as we move into 2023.
Emerging Purchase Channels: Top Agent Concern in New Agency Universe Study
The new 2016 Agency Universe Study findings provide insight into the overall health and prosperity of the independent agent channel.
