Agency Operations

While the name on the policy has changed to “Westport Insurance Corporation” and the ownership of the carrier to Swiss Re Corporate Solutions, financial stability and strength has remained a constant.

From homeowners to auto, personal lines policies typically renew automatically without a formal process that enables agents to check for changes in customer needs. Coverage gaps often result—and the potential for an E&O claim goes hand in hand.

Effectively utilizing an agency management system can reduce potential E&O exposure, position an agency to build a quality defense against allegations and ultimately lead to overall revenue growth.

What does the clear upward trend in E&O claims carriers make against agents and brokers mean for your agency?

Your E&O carrier’s claims team might be able to offer serious assistance when your agency is facing a potential E&O disaster. Are you taking proper advantage?

Here are just a few E&O exposures agents face from the change in health insurance delivery—and some risk management considerations that could help prevent E&O claims.

Each year, thousands of individuals become ill while employed or are injured on the job. In such circumstances, an employee may be entitled to workers compensation benefits as provided by federal and state law. And that means almost all businesses need ad

Technology provides solutions for better and faster service. It also makes communicating with clients easier. But sometimes, technology makes communicating with customers too easy—and too easy to forget about the need to document communication.