30 Years of Best Practices: The Ballard Agency
The Ballard Agency in Kirkland, Washington, was the top-performing agency in the Under $2.5 million in Revenue category in the 2022 Best Practices Study.
Agency Operations
30 Years of Best Practices: Meet 6 Top-Performing Agencies
As the Best Practices Study hits the 30-year milestone, meet the top-performing agencies in each of the six revenue categories from the current study, and find out how they used the program to go from good to better to the best.
5 Key Findings from the Agency Universe Study 2022 – ACT Technology Summary
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.
Solid Ground: Big ‘I’ Research Shows the Independent Agency Channel Is Strong
As we look back on 2022, here are three studies from the Big “I” on the state of the independent agency channel and the lessons that can be drawn from them as we move into 2023.
4 Lessons From the Best Practices Study to Thrive in 2021
This year’s benchmarking analysis examines four key areas in which independent agencies must go beyond day-to-day chaos to rethink the fundamentals.
3 Reasons You Should Care About Best Practices
Still not convinced you have something to gain by engaging with the Best Practices Study? Here are three specific reasons that might change your mind.
Best Practices Crash Course: 3 Most Valuable Metrics
Overwhelmed by the wealth of data in the Best Practices Study? Focusing on these valuable metrics can help your agency thrive in 2019 and beyond.
Emerging Purchase Channels: Top Agent Concern in New Agency Universe Study
The new 2016 Agency Universe Study findings provide insight into the overall health and prosperity of the independent agent channel.
Best Practices Agencies: Organic Growth Down, Profitability Steady
The new 2016 Best Practices Study, which provides benchmarks and analysis of the group of 260 Best Practices agencies, reveals how they are thriving in a difficult environment.
Making Best Practices Work for You
Have you had your fill of platitudes and magic bullet solutions to your agency’s problems? Do you wish there was a source of accurate and credible information on what the top agencies are really doing that makes them successful?