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AN Radio: Navigating Client Communications in a Hard Market

Kelly Donahue-Piro, owner of Agency Performance Partners, sits down with two experienced agency presidents to share advice for how to interact with clients in the hard market.
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an radio: navigating client communications in a hard market

There's no doubt the insurance marketplace has become difficult to navigate as economic pressures and increased natural disasters have led to rising premiums and reduced capacity. How do you best support your clients and agency staff and successfully navigate the hard market?

On this episode of Agency Nation Radio, Kelly Donahue-Piro, owner of Agency Performance Partners, sits down with two experienced agency presidents, Michelle O'Connor from O'Connor Insurance Associates in Charlotte, North Carolina, and Matt Simon from CoverLink Insurance in Columbus, Ohio, to talk about how to navigate market conditions, what they've done so far, and their advice for other agents.

For more help navigating today's insurance environment, download the Trusted Choice® Hard Market Toolkit, which offers practical solutions and expert advice for independent insurance agencies.

Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.


https://podcasts.apple.com/us/podcast/navigating-client-communications-in-a-hard-market/id987241430?i=1000622377283 https://open.spotify.com/episode/7H0IxuIsfx2QZsy87CZRyp https://www.stitcher.com/show/agency-nation-radio/episode/navigating-client-communications-in-a-hard-market-305587743
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Thursday, July 27, 2023
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