J.D. Power and Big ‘I’ Release the 2025 Independent Agent Satisfaction Study
The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.
News
Big ‘I’ and Reagan Consulting Release 2025 Best Practices Study
Best Practices agencies continue excellent organic growth and profitability, according to the 2025 Best Practices Study by the Big “I” and Reagan Consulting.
7 Findings From the 2024 Agency Universe Study
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.
Big ‘I’ and Reagan Consulting Release 2023 Best Practices Study Update
Best Practices agencies continue exceptional organic growth and invest in young producer development, according to the latest study update.
5 Key Findings from the Agency Universe Study 2022 – ACT Technology Summary
The Technology Summary reveals a number of key insights into the use and adoption of technology by independent agency members.
Solid Ground: Big ‘I’ Research Shows the Independent Agency Channel Is Strong
As we look back on 2022, here are three studies from the Big “I” on the state of the independent agency channel and the lessons that can be drawn from them as we move into 2023.
Emerging Purchase Channels: Top Agent Concern in New Agency Universe Study
The new 2016 Agency Universe Study findings provide insight into the overall health and prosperity of the independent agent channel.
Best Practices Agencies: Organic Growth Down, Profitability Steady
The new 2016 Best Practices Study, which provides benchmarks and analysis of the group of 260 Best Practices agencies, reveals how they are thriving in a difficult environment.
