Top 10 Most-Read Online Articles in Independent Agent in 2025

2025 brought shifts to a challenged personal lines space, with a complicated homeowners market leading to client confusion and coverage gaps. Independent Agent provided coverage and analysis on the new risk environment, including how independent insurance agencies can respond to consumer needs through education and advice. Additionally, agents read about what to do to prevent agency errors & omissions after carrier hacks, as well as the Big “I” government affairs team’s analysis of new federal tax law.
Throughout the year, the Big “I” and Independent Agent magazine have been hard at work, examining emerging market trends and helping you be there for your clients with the latest insights.

Share Your Insights on AI and Tech Trends .
Independent Agent magazine is the authoritative source of information for professionals who sell insurance for independent agencies. Whether it’s a seasoned agency principal, producer, or account representative, Independent Agent helps agency employees increase sales and deliver an industry-leading customer experience.
Here’s a look at the most-read articles on iamagazine.com in 2025:
10) Dog Bite Claims Cost $1.6 Billion in 2024, Rising 86% in 10 Years
By AnneMarie McPherson Spears
Dog-related claims have increased significantly in both frequency and cost, according to the latest claims data analysis from the Insurance Information Institute (Triple-I) and State Farm.
9) Commercial Auto: How Nuclear and Thermonuclear Verdicts Are Adversely Impacting the Market
By Olivia Overman
Trucking companies faced $165 million in nuclear verdicts in 2023, with an increasing trend of thermonuclear verdicts. Mounting costs from these large verdicts present significant challenges for the commercial auto insurance market.
8) Roof Claim Costs Increased 30% from 2022 to 2024
By Olivia Overman
Roof repair and replacement cost value totaled nearly $31 billion in 2024, according to a report from Verisk.
7) 2025 Is Set to Be a Year of Shopping and Switching
By Will Jones
While sky-high premiums prompted half of U.S. auto insurance customers to shop for a new plan last year, few alternatives meant most stayed put. That’s all about to change.
6) How to Handle Demands to Add Language to a COI
By the Big “I” Virtual University
An agency provides a general liability policy for a local religious fraternity. Another insurer is requesting the certificate of insurance (COI) and demanding that it be added as an additional insured on the COI.
5) 4 Insurance Industry Predictions for 2025
By Katie Butler
After a tumultuous few years, top industry analysts have weighed in with their predictions on what’s in store for the insurance industry in 2025.
4) Rising Homeowners Coverage Gaps Underscore Agents’ Expanding Role
By AnneMarie McPherson Spears
As homeowners contend with inflation, extreme weather and increasingly complex coverage needs, new reports from Nationwide and The Hanover reveal widening gaps in insurance coverage—and an expanding role for agents helping clients navigate today’s risk environment.
3) Federal Tax Reform: The Big ‘I’ Shares Takeaways From New Tax Law
By Raaed Haddad
Independent insurance agents may be wondering what tax provisions were included as part of the expansive package. This summary from the Big “I” provides a brief overview.
2) 4 Things You Should Do If Your Carrier Has Been Hacked
By Will Jones
Cyberattacks against carriers, such as the ones earlier this month against Erie Insurance and Philadelphia Insurance Companies, can pose serious errors & omissions risk for your agency.
1) How to Explain the Homeowners Market to Your Clients
By Olivia Overman
As homeowners premiums increase, agents can help create understanding through education on why costs are up and what coverage options are available for their clients.
For a deeper dive into the month-by-month headlines, here are the top five most-read articles in Independent Agent in January, February, March, April, May, June, July, August, September, October and November.
Compiled by AnneMarie McPherson Spears, IA news editor.

















