News

DOL Prepares to Finalize New Rules

The Department of Labor is in the process of finalizing two new rules that address issues related to financial advice and employee classification for overtime pay—both of which will impact independent insurance agencies and many of their customers.

QQCatalyst Takes Tedious Tasks off Your Plate

In the third piece in a series on agency management system developments, IA considers recent updates from QQCatalyst, including texting, marketing automation and a new mobile app.

Sen. Tim Scott to Address Big ‘I’

Sen. Tim Scott (R-South Carolina) will deliver the keynote address to Big “I” membership on Thursday, April 14 at the Big “I” Legislative Conference breakfast.

Why Are Homeowners Less Satisfied with Claims Service?

For the first time since 2011, customer satisfaction has declined among homeowners who filed a property claim—specifically in terms of agent interaction. How can you ensure a seamless claims process in the future?

Vertafore AMS360 Innovates with Role-Based Solutions

In the second piece in a series on agency management system developments, IA looks at Vertafore AMS360 and the company’s partnerships with big names like Microsoft Dynamics, DocuSign and Birst.

Big ‘I’ Urges Congress to Reject Crop Insurance Cuts

To continue its efforts to protect the Federal Crop Insurance Program, the Big “I” sent a letter asking congressional leaders to oppose any additional cuts to the program during the fiscal year 2017 appropriations process.

Applied Epic 2016: ‘A Quantum Leap Forward’

In the first piece in a series on agency management system developments, IA looks at the launch of Applied Epic 2016. The latest version of Applied’s management system not only deepens existing functionality, but also ventures into new frontiers.

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