| This Year's Model | | https://www.iamagazine.com/magazine/issues/2021/january/this-years-model | This Year's Model | Big "I" leaders explain the relationship between the most important tenets for guiding your agency into the brave new world. | 1/4/2021 5:55:00 AM | Agency Operations ＆ Best Practices | Agency Operations ＆ Best Practices | January | Will Jones | | |
| 3 Ways to Put People at the Center of your Agency in a Post-COVID-19 World | | https://www.iamagazine.com/magazine/issues/2021/january/3-ways-to-put-people-at-the-center-of-your-agency-in-a-post-covid-19-world | 3 Ways to Put People at the Center of your Agency in a Post-COVID-19 World | By building on connections at every level of your agency—from your internal team operations to your lead generation process—your agency can thrive even in an uncertain environment in 2021 and beyond. | 1/4/2021 5:50:00 AM | Sales ＆ Marketing | Sales ＆ Marketing | January | AnneMarie McPherson | | |
| Be Proactive with Prescribing Coverage in Virtual World | | https://www.iamagazine.com/magazine/issues/2021/january/be-proactive-with-prescribing-coverage-in-virtual-world | Be Proactive with Prescribing Coverage in Virtual World | Productive, proactive and profitable teleworking can be accomplished with technology and some thoughtful workarounds. | 1/4/2021 5:40:00 AM | E＆O Loss Control | E＆O Loss Control
Technology | January | Donna Asta | | |
| Mindsets, Not Diplomas | | https://www.iamagazine.com/magazine/issues/2021/january/mindsets-not-diplomas | Mindsets, Not Diplomas | Why valuable experience no longer means a 4-year degree. | 1/4/2021 5:30:00 AM | Recruiting, Hiring ＆ Training | Recruiting, Hiring ＆ Training | January | Laird Rixford | | |
| 5 Post-Pandemic Predictions in the Insurance Industry | | https://www.iamagazine.com/magazine/issues/2021/january/5-post-pandemic-predictions-in-the-insurance-industry | 5 Post-Pandemic Predictions in the Insurance Industry | From road warriors to take-up rates, here are five emerging trends that could become permanent even when the pandemic subsides. | 1/4/2021 5:20:00 AM | Agency Operations ＆ Best Practices | Agency Operations ＆ Best Practices | January | Chad Levine | | |
| Positivity Key to Earning Clients' Attention and Trust in Post-Coronavirus World | | https://www.iamagazine.com/magazine/issues/2021/january/positivity-key-to-earning-clients-attention-and-trust-in-post-coronavirus-world | Positivity Key to Earning Clients' Attention and Trust in Post-Coronavirus World | How one independent agent is maintaining focus on providing positivity to others, offering pertinent information and connecting virtually as much as possible | 1/4/2021 5:10:00 AM | Sales ＆ Marketing | Sales ＆ Marketing | January | Owen Thomas | | |
| Declaration of Independents: Cy Young | | https://www.iamagazine.com/magazine/issues/2021/january/declaration-of-independents-cy-young | Declaration of Independents: Cy Young | Involved in the industry for over 15 years, Cy Young currently owns and runs two agencies and thrives on the freedom of independence. "I tell people all the time, I get to work for my clients instead of working for a company," he says. | 1/4/2021 5:00:00 AM | Agency Operations ＆ Best Practices | Agency Operations ＆ Best Practices | January | Olivia Overman | | |
