|How Independent Agents Lead in Charity, Politics and Education||https://www.iamagazine.com/magazine/issues/2020/september/how-independent-agents-lead-in-charity-politics-and-education||How Independent Agents Lead in Charity, Politics and Education||Getting tattoos, running for mayor and teaching in high schools are all part of a day's work for independent agents leading their communities. ||9/8/2020 4:45:00 AM||Agency Operations ＆ Best Practices||Agency Operations ＆ Best Practices||September||AnneMarie McPherson|
|7 Ways the Big 'I' Has Your Back||https://www.iamagazine.com/magazine/issues/2020/september/7-ways-the-big-i-has-your-back||7 Ways the Big 'I' Has Your Back||As the coronavirus pandemic created untold levels of instability across all levels of society, the Big “I” has been a hub of resources to help its members.
||9/8/2020 4:30:00 AM||Agency Operations ＆ Best Practices||Agency Operations ＆ Best Practices||September||Will Jones|
|How an Effective Culture Sustains Your Agency Through a Crisis||https://www.iamagazine.com/magazine/issues/2020/september/how-an-effective-culture-sustains-your-agency-through-a-crisis||How an Effective Culture Sustains Your Agency Through a Crisis||Things such as how you care for your customers, empower your staff and celebrate your wins make a world of difference during crisis moments.||9/8/2020 4:25:00 AM||E＆O Loss Control||E＆O Loss Control||September||Frank King|
|Why You Should Be Excited About Technology in Insurance||https://www.iamagazine.com/magazine/issues/2020/september/why-you-should-be-excited-about-technology-in-insurance||Why You Should Be Excited About Technology in Insurance||The digital path forward is about creating greater productivity, intelligence, simplicity and value for agencies, insurers and insureds while keeping the mission of the industry at its core—to safeguard and protect what matters most in people’s lives. ||9/8/2020 4:20:00 AM||Technology||Technology||September||Taylor Rhodes|
|Plan, Activate, Evolve: How to Enact Change ||https://www.iamagazine.com/magazine/issues/2020/september/plan-activate-evolve-how-to-enact-change||Plan, Activate, Evolve: How to Enact Change ||With COVID-19 bringing a wave of change unlike most of us have experienced in our lifetimes, now is the time for agency leaders to transform their passion for community wellness into long-term change. ||9/8/2020 4:15:00 AM||Agency Operations ＆ Best Practices||Agency Operations ＆ Best Practices||September||Alexis Holzer|
|Agency Profile: Wallace & Turner Inc.||https://www.iamagazine.com/magazine/issues/2020/september/agency-profile-wallace-turner-inc||Agency Profile: Wallace & Turner Inc.||Wallace & Turner’s roots run deep—a century and a half deep. With 150 years of doing business in Springfield, Ohio and beyond, Wallace & Turner serves its community through far more than insurance.||9/8/2020 4:10:00 AM||Agency Operations ＆ Best Practices||Agency Operations ＆ Best Practices||September||AnneMarie McPherson|
|Declaration of Independents: Kate O’Toole||https://www.iamagazine.com/magazine/issues/2020/september/declaration-of-independents-kate-o-toole||Declaration of Independents: Kate O’Toole||O’Toole has been heavily involved with Vertafore’s peer-to-peer networking community and has been teaching courses every year since, as well as excelling in her career. The group has opened a world of opportunity not only in agency operations and efficiency—but by also providing “great friends and great people that I can call on for advice about workflow procedures,” she says.
||9/8/2020 4:05:00 AM||Agency Operations ＆ Best Practices||Agency Operations ＆ Best Practices||September||Will Jones|