Issue Highlights – august 2024

While preventing every cancellation is impossible, a well-executed process can save clients and retain more business.

In the last decade, the concept of social media automation has emerged as a game-changer in enhancing online presence and maximizing reach.

People constantly check their devices for notifications, and there are only a handful of moments in the day when most people aren’t within reach of their phones.

As agency managers strive to perpetuate their agency, here are key areas to focus training and administrative efforts to reduce errors & omissions exposures.

Unfortunately, not every Pam finds their Jim. And when workplace romances come to an end, things can get messier than dropping a pot of chili.

In her short insurance career, Stafford has acquired the certified professional insurance agent (CPIA) designation and was recognized as a 2023 Young Agent Mover and Shaker by Insurance Agents & Brokers (IA&B).