Flood Insurance: Help Clients Understand What Is and Isn’t Covered
As severe weather becomes more frequent, it’s critical for agents to help clients understand what flood insurance does and doesn’t cover.

As severe weather becomes more frequent, it’s critical for agents to help clients understand what flood insurance does and doesn’t cover.
The impacts from extreme weather events—made even clearer by Hurricanes Helene and Milton—have led to consumers reevaluating their flood risk.
The Trusted Choice® survey revealed that while most U.S. insurance consumers don’t fully understand the policies they have purchased, 86% believe they do.
Across the nearly 33 million homes stretching from Texas to Maine that could be impacted by hurricane winds, the combined reconstruction cost would be $10.8 trillion.
Brian Chapman, agent and owner of Chapman Insurance in Florida, sits down with Cassie Masone, vice president of flood operations at Selective Insurance.
As the climate changes, independent agents play a major role in educating their clients on the need to purchase flood insurance, as well as providing advice to them on the steps to take to protect their property.
Neptune Flood has expanded flood coverage for residential, commercial and residential condominium building association policy (RCBAP) flood products into the Bluegrass State.
“Both the NFIP and the private market will remain extremely important,” says independent agent Jeffrey Wyrsch. “We need to have both because they both offer advantages in different situations.”
As the recent string of storms and flooding on the West Coast have likely hit property owners with unmitigated costs, many Americans mistakenly believe they are covered against floods, according to Neptune Flood.
“With the world experiencing more extreme weather events, the value of flood insurance is a lesson that is more important than ever,” says independent agent Lisa Sharrard. “Some homeowners pay off their mortgage, cancel their flood policy and believe they