Viewpoints

As the co-founder of Project 55, a nonprofit launched in January, Brenden Corr is committed to reshaping how mental health is addressed in workplaces.

In 2017, Carroll became a part owner and president of Stein Agency, a process in which she has stepped up professionally and grown into a leadership position while learning the ropes of agency management and p&c insurance.

“More personalized coverage will be key future trends in the industry,” says independent agent Jon Ross. “We are also seeing a shift to the customer taking on more of the risk with higher deductibles or endorsements to buy coverage at set limits.”

Fribourg’s experience working in a cybersecurity distributor startup firm led to the creation of BlueZone Cyber Solutions, which combines expertise in both insurance and cybersecurity.

Karnina Szymanski leads all aspects of customer experience for Bold Penguin. Her personal and professional mission is to elevate the next generation of leaders within the insurance industry.

“Everything is always changing in the health care industry and unfortunately, it’s not always in the best interest of the insured,” says independent agent Felicia Ethridge. “One of the biggest challenges is trying to keep up with the changes and updates from the government.”

Paul Baccaro is the co-founder and CEO of Social Jazz. He is a lifelong tech junkie and spent the past 20-plus years building online products and taking them to market.

As the chief solutions officer of Kite Technology Group, Jason Gobbel is an expert at one thing: helping small to midsized businesses take advantage of technology.

Despite being unimpressed by the software on offer when he first joined the independent agency channel, Ryan has relished the opportunity to constantly innovate and improve agency technology and processes.

“The use of telematic devices in monitoring driving behaviors and enhanced data analytics capabilities are among some of the more positive changes,” says independent agent Lydia Ramos. “They allow us to analyze a variety of factors, including traffic patt