Viewpoints

With the cannabis insurance industry blazing ahead, learn how to study the smoke signals to determine if and when your agency should pursue this budding line.

“Organizations are increasingly willing to capture the data and hold leaders accountable for making real change,” says Beth Riczko, president, property-casualty personal lines, Nationwide. “Data—and the discussion and action it engenders—is the light that

Do property-casualty insurers really buy insurance from other insurers? Yes, they do—$700 million of it. Could one be your next client?

“I’m seeing more and more women out there [in the insurance industry], just in our own little city alone,” says Sarah Black, co-owner of her independent agency with daughter Jessica Black. “When I first came here over 20 years ago, this was a man’s job. A

Has a customer ever asked you where their premium dollars go? Put on your philosopher’s cap and discover how there’s more to it than meets the eye.

Attending industry events where he was often the only African American in the room was “what started me on the road to building NAAIA,” says Jerald Tillman, founder of the National African American Insurance Association. “I didn’t know exactly how I was g

Subrogation, recovering sustained damages from a negligent party, is an often-overlooked service to secure customer retention and reduce risk. Here are three ways to help clients maximize their subrogation recoveries.

The independent agency channel is at an inflection point, and future-minded agencies will choose to evolve. Here are four key pillars agencies should look to when creating a transformation action plan.

Growth rates for surplus lines insurers have averaged 8.8% over the past five years. In contrast, the total property-casualty market grew at a rate of 4.7%. And surplus lines growth appears to be accelerating.

Serving the personal and commercial insurance needs of clients throughout the pandemic requires rethinking operations, adjusting communications and, above all, remaining flexible.